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Taking CRM management off your hands, so you can focus on growth.

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What are managed CRM services?

A well-managed CRM doesn’t just store data — it accelerates your growth. Our managed CRM services removes the complexity for you so you can focus on continuously optimizing performance aligned with your commercial goals. At Impulssum Digital, we blend technical know-how with business expertise to ensure your CRM runs smoothly and delivers real, measurable impact.

We don’t just manage your CRM – we make sure it supports your commercial objectives.

We constantly identify opportunities to optimize your CRM and deliver actionable business insights.

From setup to advanced insights, we cover the entire CRM journey, tailoring our services to your unique needs.

Managed Services

Swipe for impact

Technical Enablement

Leave the technical complexities to us. From CRM implementation, migrations, optimization to system integrations or updates. Our experts provide the technical support you need to ensure your platform is always performing at its best and evolves as your business scales.

Everything just works fine

User Acceptance

Together with you, we define the Sales & Account Management process, train your team on it, and ensure you have the right data to address your salespeople individually to optimize adoption. That way, you get real value from the CRM as you get visibility on all commercial activities.

All employees use your CRM

Business Steering

Driven by our insights dashboard combined with our commercial experts, we create tailored management reports for you that allow you to address the right topics with your team to improve your business. We will further have consultations where we can deep dive into certain topics (e.g. to identify strategic decisions)

Take the right actions today

Innovation

We help you stay ahead of the curve by identifying high-impact innovations that add real value, focussing on what works, not on 'just what's new'. As experts in commercial tooling, we guide your next steps and provide clear, actionable advice on how to expand and integrate your CRM tech stack for long-term success.

Keep innovating to beat competition

Innovation

There are many other use cases and apps that we can help you use so you keep innovating

User Acceptance

Enable every employee to embrace and use the CRM fully

What we do

  • Training people on your CRM tech stack
  • Set up usage monitoring per employee
  • Audit of internal data quality
  • Blueprint documentation of the entire process

What you get

  • Your salespeople start working in the defined way in the CRM
  • You can address people individually if they keep working in their way
  • You get high-quality CRM data that enables you to start steering based on it

Business steering

Steer your salespeople using insights, not instinct

What we do

  • Deep dive reports on commercial activities
  • Actionable insights on a per-person level
  • Forecasting of future sales performance
  • Advising Management on how to operationalize insights

What you get

  • Understanding of how to improve sales by influencing individual salespeople
  • 24/7 accessible insights so you can take action at any time and place
  • More accurate forecasting confidence level of underlying data

Technical Enablement

Your CRM and other integrated tools are always working and up to date

What we do

  • Support and issue resolution
  • System and integration check-ups
  • Custom feature development
  • Upgrading systems

What you get

  • Your CRM and integrated tools always work as they should
  • Peace of mind in case of issues: We solve them for you
  • Always up-to-date tech stack with updated system and integrations

Experience the Power of an Optimized CRM

See how our CRM solutions can streamline your sales process, improve data quality, and boost efficiency. Get a live demo and discover the impact on your business.

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